When your client has been billed and has subsequently made payment to you, you will need to login to SnapBill and process their payment before any of their Lusion services will be activated.

To process a  payments go to Billing -> Process Payments in SnapBill. The Pick Clients table will open. You can process a payment for an individual client or process more than one payment for as many clients as you want by using the Multiple client picker to select the client(s) for which you wish to process a payment(s).



Your client will now receive notice that their payment has been received. This payment will be applied to any outstanding invoices and the amount left over, if any, will be added to your clients account as credit. A statement will now also be sent to your client indicating which invoices have been marked as paid as well as which invoices are still outstanding. You will now also receive your invoice from SnapBill for the amount due to Lusion.

Any services which were pending activation will be activated once you have processed payment for the outstanding amount of the invoices related to the service.